Contact

First Name*

Last Name*

Email*Please add your company email if possible

Company name*Please add your company name

Issue summary:

Issue name*Provide a clear name summarizing your issue

Summary of situation*Provide a summary of the description of what is happening

Situation Description*What was the situation before, during and after the issue occurred?

Changes/differences noted?*Where there any deviations from a normal situation or workflow (e.g. new material, parameters, design, code, etc.)

Process steps followed*What were the steps you have followed and where did the issue start/occur?

Troubleshooting already performed*What were the steps you have already tried to resolve the issue yourself? What was the effect of each step?

Effect on operation*

Alarm Logs

Photo's/video's of the situation or parameters (temperature log, torque/speed log)

Gcode(s)

Parameters set/usedProvide any parameters set (work offset data, feeds & speeds, setpoints)

Setup/manufacturing files (slicer)If possible & applicable, provide setup files from your slicer (or screenshots)

Your availabilityProvide your contact details & possible availability for further discussion