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Contact

Please add your company email if possible
Please add your company name

Issue summary:

Provide a clear name summarizing your issue
Provide a summary of the description of what is happening

Context:

What was the situation before, during and after the issue occurred?
Where there any deviations from a normal situation or workflow (e.g. new material, parameters, design, code, etc.)
What were the steps you have followed and where did the issue start/occur?
What were the steps you have already tried to resolve the issue yourself? What was the effect of each step?

Data relevant to the issue

Please provide the alarm log in .txt file

The following article explains how to extract the alarm log from the Sinumerik: How to save and share the alarm log?

Examples: the result/current situation, CCTV footage, images of temperature/torque graphs, details. 
Please add the gcode in .mpf file
Provide any parameters set (work offset data, feeds & speeds, temperature setpoints)
If possible & applicable, provide setup files from your slicer

Your availability

Provide your contact details & possible availability for further discussion